At Gadhwal Group, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or use our services.
This policy is intended to explain our privacy practices in accordance with applicable Indian privacy and data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules.
Depending on how you use our website, we may collect the following information:
Personal Information
* Name
* Email address
* Phone number
* Billing or service-related information, where required
* Information that you voluntarily provide through our contact or enquiry forms
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
* IP address
* Browser type
* Device information
* Operating system
* Website usage information
We collect only information that is reasonably necessary for the relevant purpose.
We may use your personal information to:
* Respond to your enquiries and requests.
* Provide and manage our services.
* Communicate with you regarding services or enquiries.
* Process transactions or payments, where applicable.
* Improve our website, services, and user experience.
* Maintain website security and prevent misuse or fraud.
* Comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes that are unrelated to the purpose for which it was collected unless permitted or required by applicable law.
Where consent is required, we will request your consent before processing your personal information.
When you submit information through our website, you may be asked to provide consent for the specific purpose described at the time of collection.
You may withdraw consent where applicable. Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
Our website may use cookies and similar technologies for necessary website functions, security, analytics, or other purposes.
Where required, optional cookies such as analytics cookies will be used only after the appropriate consent is obtained.
You can manage your cookie preferences through the cookie consent options provided on our website.
We do not sell or rent your personal information.
We may share personal information only when reasonably necessary, such as:
* With service providers who help us operate our website or provide our services.
* With payment or other service providers, where applicable.
* When required by law, court order, or a government authority.
* When necessary to protect our legal rights, security, or property.
Third-party service providers may process information only for the purposes for which they are engaged, subject to applicable requirements.
We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, to manage our relationship with you, or to comply with applicable legal, accounting, tax, or other requirements.
We periodically review information that we hold. Personal information that is no longer required will be deleted or securely disposed of, subject to any legal requirement to retain it.
We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Subject to applicable law, you may have rights regarding your personal information, including the right to:
* Request information about the personal data we process about you.
* Request correction or updating of inaccurate information.
* Request deletion of personal information where applicable.
* Withdraw consent where processing is based on consent.
* Raise a grievance regarding the processing of your personal information.
To exercise your rights or raise a privacy-related concern, please contact us using the details provided below.
Our website is not intended to knowingly collect personal information from children except where permitted by applicable law and with appropriate requirements being followed.
If you believe that a child’s personal information has been provided to us improperly, please contact us so that we can take appropriate action.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised date.
Last Updated: 5 October 2026
If you have questions, concerns, or a grievance regarding the processing of your personal information, you can contact us:
Gadhwal Group
Phone: +91-82600 15112
Address: Flat No-001, The Royal Homes, Vivekananda Marg, Old Town, Bhubaneswar
We will review and respond to privacy-related requests in accordance with applicable law.
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